Privacy Policy
Last updated: August 2026
1. Overview
At Pine & Paws Candle Co., we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our brand.
2. Information We Collect
We may collect minimal personal information when you voluntarily provide it to us, such as when you reach out via contact forms or sign up for updates. This may include:
- Your name and contact details (such as email address).
- Communications or messages you send directly to us.
- Basic technical analytics (like browser type and device info) to help improve your website experience.
3. Transactions & Third-Party Platforms
Our physical product sales and checkouts are securely processed through Etsy. When you click "Shop Etsy" and make a purchase, your payment data, shipping address, and order details are handled directly by Etsy under their respective privacy policy and terms of service. We do not store or process credit card details on our local servers.
4. How We Use Information
Any information we collect is used strictly for:
- Responding to customer inquiries and support requests.
- Tracking our $1 per candle donation metrics for local animal shelters and forest conservation efforts.
- Ensuring website security and performance optimization.
5. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please feel free to reach out to us directly.